Privacy Policy

Introduction

At Pizzaiolo ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, place an order, or interact with us in any way.

Please read this Privacy Policy carefully. By using our services, you agree to the practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

• Contact Information: Name, email address, postal address, phone number
• Account Information: Username, password, account preferences
• Payment Information: Credit card details, billing address (note that complete payment information is processed by our secure payment processors and not stored on our servers)
• Order History: Items purchased, order dates, delivery locations
• Marketing Preferences: Your preferences for receiving marketing communications

Non-Personal Information

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, navigation patterns
• Location Information: General location data based on IP address or more precise location if you permit location services
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies (see our Cookie Policy section for more details)

How We Collect Information

We collect information through various methods, including:

• Direct Interactions: Information you provide when creating an account, placing an order, filling out forms, or communicating with us
• Automated Technologies: Information collected automatically through cookies, web beacons, and other tracking technologies when you interact with our website or mobile app
• Third Parties: Information we may receive from business partners, analytics providers, and advertising networks

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer support and respond to inquiries
• Personalize your experience and deliver content relevant to your interests
• Improve our website, products, and services
• Send transactional emails and order confirmations
• Send marketing communications (with your consent)
• Process payments and prevent fraudulent transactions
• Comply with legal obligations
• Analyze usage patterns and trends
• Administer contests, promotions, and surveys

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device and remember certain information about your visit.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytical/Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Allow the website to remember choices you make
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow to deliver more relevant advertisements

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "options" or "preferences" menu of your browser. You can also use the "Help" feature in your browser for more information.

Please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, and some of our pages might not display properly.

Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service Providers: Third parties that provide services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service
• Business Partners: Companies with whom we partner to offer joint promotional offers or related products and services
• Affiliates: Our subsidiary and parent companies
• Legal Requirements: To comply with any court order, law, or legal process, including responding to any government or regulatory request
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Rectification: The right to request correction of information you believe is inaccurate
• Erasure: The right to request deletion of your personal information in certain circumstances
• Restriction: The right to request restriction of processing of your personal information
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing of your personal information
• Withdraw Consent: The right to withdraw consent at any time where we are relying on consent to process your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be limited in some circumstances, as provided by applicable laws.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy. We use secure socket layer technology (SSL) to encrypt sensitive information like payment details during transmission.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at: